For assistance with

 

• Error messages received while attempting to make an online payment, please first contact your card issuing bank or company (For your security, they must speak with cardholder directly)

 

If you are still unable to process your credit card payment, please email NCAFC Support by clicking the button below, or call 1-888-50-CHIEF (2-4433) opt. 2, to speak with our support partner, Strategy Performance Business Solutions, for additional payment options. While all requests are typically answered within three hours, please allow up to 24 hours in the event of high volume.

For assistance with

 

• New Memberships

• Membership Renewals and/or Updating Your Member Roster

• Online Application Support

• Adding, Updating or Removing Members

• Membership Notifications

• Member Benefits

 

To submit payments by check, or to contact us by mail, our address is

 

NC Association of Fire Chiefs
323 W. Jones Street, Suite 401
Raleigh, NC 27603

​

Email NCAFC Support by clicking the email icon, or call 1-888-50-CHIEF (2-4433) opt. 1, to speak with our support partner, Strategy Performance Business Solutions.  While all requests are typically answered within three hours, please allow up to 24 hours in the event of high volume.​

For technical assistance with

 

• Mid-Winter Conference or other Event Registration

• Registering Multiple Attendees with one payment

• Registering for Multiple Events with one payment

• Programming & Logistics

• Exhibitor & Speakers Inquiries

 

To submit payments by check, or to contact us by mail, our address is

 

NC Association of Fire Chiefs
323 W. Jones Street, Suite 401
Raleigh, NC 27603

​

Email NCAFC Support by clicking the email icon, or call 1-888-50-CHIEF (2-4433) opt. 2, to speak with our support partner, Strategy Performance Business Solutions.  While all requests are typically answered within three hours, please allow up to 24 hours in the event of high volume.​

For assistance with

 

• Mid-Winter Conference Exhibitor Registration, Booth Placement, Programming & Logistics

• Sponsorship & Advertising Opportunities

• Logo or Ad Formatting Questions

• Mid-Winter Conference Program Listings

 

To submit payments by check, or to contact us by mail, our address is

 

NC Association of Fire Chiefs
323 W. Jones Street, Suite 401
Raleigh, NC 27603

​

Email NCAFC Support by clicking the email icon, or call 1-888-50-CHIEF (2-4433) opt. 2, to speak with our support partner, Strategy Performance Business Solutions.  While all requests are typically answered within three hours, please allow up to 24 hours in the event of high volume.​

For all other inquiries, please contact Scott Burnette, Executive Director by email by clicking the email icon, or by phone at 1-888-50-CHIEF (2-4433) opt. 4.

​

To submit payments by check, or to contact us by mail, our address is

 

NC Association of Fire Chiefs
323 W. Jones Street, Suite 401
Raleigh, NC 27603