Contact Support for the NC Association of Fire Chiefs
Web Support Available M-F, 9 AM-5 PM (excluding holidays)
Credit Card / Online Payment Support
For assistance with
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Error messages received while attempting to make an online payment, please first contact your card issuing bank or company (For your security, they must speak with cardholder directly)
If you are still unable to process your credit card payment, please email NCAFC Support by clicking the button below, or call 1-888-50-CHIEF (2-4433) opt. 2, to speak with our support partner, Strategy Performance Business Solutions, for additional payment options. While all requests are typically answered within three hours, please allow up to 24 hours in the event of high volume.
Event Registration Support
For technical assistance with
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Mid-Winter Conference or other Event Registration
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Registering Multiple Attendees with one payment
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Registering for Multiple Events with one payment
Email NCAFC Support by clicking the link below, or call 1-888-50-CHIEF (2-4433) opt. 2, to speak with our support partner, Strategy Performance Business Solutions. While all requests are typically answered within three hours, please allow up to 24 hours in the event of high volume.
For assistance with
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Programming & Logistics
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Additional Inquiries
Please contact Scott Burnette, Executive Director at sburnette@ncafc.com or by phone at
1-888-50-CHIEF (2-4433) opt. 4.
Membership Support
For assistance with
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New Memberships
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Membership Renewals
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Online Application Support
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Adding, Updating or Removing Members
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Membership Notifications
Email NCAFC Support by clicking the link below, or call 1-888-50-CHIEF (2-4433) opt. 1, to speak with our support partner, Strategy Performance Business Solutions. While all requests are typically answered within three hours, please allow up to 24 hours in the event of high volume.
For assistance with
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Member Benefits
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Additional Inquiries
Please contact Scott Burnette, Executive Director at sburnette@ncafc.com or by phone at
1-888-50-CHIEF (2-4433) opt. 4.
Vendor / Exhibitor & Sponsor Support
For assistance with
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Mid-Winter Conference Exhibitor Registration
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Sponsorship & Advertising Opportunities
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Logo or Ad Formatting Questions
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Mid-Winter Conference Program Listings
Email NCAFC Support by clicking the link below, or call 1-888-50-CHIEF (2-4433) opt. 2, to speak with our support partner, Strategy Performance Business Solutions. While all requests are typically answered within three hours, please allow up to 24 hours in the event of high volume.
For assistance with
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MWC Exhibitor Booth Placement
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MWC Programming & Logistics
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Additional Inquiries
Please contact Scott Burnette, Executive Director at sburnette@ncafc.com or by phone at
1-888-50-CHIEF (2-4433) opt. 4.
General Inquiries | Mailing Address
For all other inquiries, please contact Scott Burnette, Executive Director by email by clicking the button below, or by phone at 1-888-50-CHIEF (2-4433) opt. 4.
To submit payments by check, or to contact us by mail, our address is
NC Association of Fire Chiefs
323 W. Jones Street, Suite 401
Raleigh, NC 27603